Why only 1 in 4 loyalty programs succeed, and how to join the top 25%.

Most loyalty programs lose customers faster than they earn them. Download our free white paper to learn the strategies, structures, and data behind programs that actually drive retention and revenue.

What's inside

  • The three root causes behind 75% of loyalty failures and how to fix them
  • A practical framework for choosing the right data-capture method and reward mechanics for your business model
  • Industry deep-dives across retail, FMCG/CPG, finance and manufacturing, featuring case studies from Burger King, PepsiCo, Dubai Holding, Wavin, Ardex/BAL, Daikin and Wesleyan
  • A global view of how loyalty is evolving across Europe, North America, APAC and Latin America, drawn from work in 20+ countries

What strong loyalty programs deliver

  • 0%
    increase in annual customer spend at Ardex/BAL
  • 0,+
    outlets activated through Dubai Holding's program
  • 0,+
    first-party data events captured by PepsiCo
  • 0%
    enrolment rate with V.Ships
BK
Ford
AkzoNobel
Tala
Biscuit
PepsiCo

A decade of insights from programs we've built for global brands

Alex

White Label Loyalty helped us connect directly with our end customers, driving engagement, insight, and a 10% increase in annual spend across our customers. 

— Alex

Head of Marketing & Regional Sales Manager - ArdexBAL

Ally

"Great service, easy UI, lots of great features that work for us. WLL was easy to integrate into our system. I’m glad we chose them as our vendor. Our meetings have always been productive and friendly!"

— Ally

Sr. Engineering Manager - Nerdwallet

Daniela

“Great software with all the right features and benefits for users. Easy to use with great aesthetics.”

— Daniela

Marketing Director - Wavin