Case Study

How Malta's largest supermarket chain built loyalty into a rebrand across 100+ stores

How Malta's largest supermarket chain built loyalty into a rebrand across 100+ stores

Over a million transactions a month, no way to tie a single one to an identified customer, and a major rebrand on the horizon. Here's how The Convenience Shop launched MyRewards and changed that.

 

WHAT'S INSIDE:

 

  • POS and online store integrations across 100+ locations
  • Tiered earning and a frequent-shopper doubling mechanic built for high-frequency grocery shopping
  • A single, group-wide view of customer behaviour and spending for the first time
  • Flexible redemption including vouchers, gifting, and charity donation
  • All configured through White Label Loyalty's event-based engine: no custom development required

 

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