How To Choose A Loyalty Technology Provider? The 10 Most Important Questions To Ask

When it comes to customer loyalty, it is important to find a flexible and reliable provider of loyalty solutions. There are dozens of companies out there with different capabilities, but how do you know which one is right for your business? Read on to find out the top 10 questions you need to ask your loyalty provider…


API-first loyalty provider

Another key aspect of flexibility is direct integrations. A loyalty program solution should be straightforward for your business and your customers. That’s why we offer full integration with existing ePOS and CRM systems. Our SAAS loyalty solution can integrate with most of the world’s popular ePOS and CRM systems (and we’ve got even more in development). 

Finally, innovations in technology can rapidly change the loyalty landscape. This is why it’s important to choose software that can expand in features over time, making improvements and updates to ensure that your loyalty program is future-proof

Direct integrations
Flexible intergrations


Event based loyalty engine
Loyalty Engine Event-Based System


Receipt scanning provider
Receipt Scanning Data Capture

Want to learn more about receipt scanning? Check out our dedicated article here

If you are looking for a loyalty marketing provider, make sure you choose a system that offers powerful marketing tools. For example, our marketing module allows you to segment your users and create targeted messaging that is tailored to each group. This is key for brands who want to deliver more personalised and data-driven campaigns to further drive engagement. 


Personalised marketing campaigns


Customize your rewards offering


Enterprise solution
Industry Agnostic


Account management support
Loyalty consultation and technical support


Data security
Data security


Loyalty case studies


Loyalty console
Loyalty Dashboard



If you're looking to implement a loyalty solution, there are some key questions you should ask your provider (or yourself). The above questions should be considered during the selection process so that you can find a solution that is worth the investment


If you’re still unsure whether we are the right fit for you, or just need more information, get in touch with us to see what kind of solution we can offer your business. 

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Helen Walker

Helen Walker

Senior Content Marketing Executive

Helen is our Senior Content Marketing Executive. She shares valuable information about the Future of Loyalty and will keep you up to date on the latest industry insights...

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Loyalty Programs
Customer Loyalty