Solution

Member Rewards

Are you looking to use rewards to increase retention and reduce churn? Is your industry characterised by low differentiation and high competitiveness? Then, you will profit from our member rewards solution, which is designed to help you simply provide value-adding rewards to your customers without complicated tech set up.

Member Rewards

Overview

Out-of-the-box standalone or embedded rewards microsite

Choose the right incentives for your customers from our Rewards Marketplace

Make it more attractive to become a member

Engage your existing members and give them a reason to stay

Give them a reason to stay

There’s never been a better time to reward your customers. With competition rising and customer demands evolving, customer retention is harder than ever. Starting a simple rewards program can be the value-adding benefit your members are looking for. Choose from a suite of reward options that best suit your target audience that will keep them around for longer.

Give them a reason to stay

Maximise your return on investment

Customer acquisition is costly so you should be doing everything to increase your customer lifetime value. A rewards program builds deepens customer relationships, resulting in engagement and retention. This is particularly important in industries seen as purely transactional where a slight product cost imbalance can turn into customer churn. Get closer to your customers and understand what it takes for them to stay with you.

Maximise your return on investment

Surprise & delight

When you get closer to your customers, you’re able to incentivise behaviour that your brand values. This can be interactions on social media, cross-selling or giving a GDPR consent. Using our event-based loyalty engine, you can drive any customer behaviour and provide effective personalised rewards in return.

Learn about our loyalty engine
Surprise & delight

The choice is yours

You’re the expert when it comes to your customers. That’s why we give you the flexibility to choose from a wide range of rewards from our Rewards Marketplace. Whether you need high street gift cards, hospitality discounts, affiliate or card-linked offers, or cashback, our voucher management system makes it easy to manage and customise.

The choice is yours

Recommended modules

Wesleyan

Case Study

Wesleyan

Learn how Wesleyan achieved 96% satisfaction rate with their rewards scheme aimed at increasing customer retention.

Wesleyan Case Study

Want to find out more?

Get in touch

Fill in our contact form and one of our loyalty specialists will get in touch to discuss your requirements.