Customizable data analytics
Make loyalty decisions based on reliable first-party data, not guesswork. Create custom queries and charts to uncover the insights that matter most to your business.
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Loyalty Analytics
Track, measure, and optimize your loyalty program performance with real-time, actionable data. Understand behavior, identify high-value segments, and refine strategies to increase retention & LTV.
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Easy to read dashboards
Turn complex data into clear, actionable reports. Combine data from across your loyalty platform into a single, intuitive dashboard to track performance.
Real-time optimization
Access live statistics, referral tracking, and retention analytics to continuously improve your loyalty program and reward experiences.
Deep profiles & segmentation
Drill into individual customer profiles, enriched in real time, then use advanced segmentation to uncover micro-audiences and deliver highly targeted campaigns.
Take full control with the Loyalty Console
Track, analyze, and optimize customer engagement with powerful analytics and segmentation tools in one intuitive dashboard.
Harness data-driven loyalty with detailed analytics
Start turning your customer data into actionable insights and increase customer engagement.
Hyper-personalized engagement
Leverage first-party data to deliver tailored rewards and campaigns that deepen customer relationships and maximize lifetime value.
Predictive loyalty analytics
Use AI-powered insights to forecast customer behaviors, anticipate needs, and proactively deliver offers that increase loyalty before it's too late.
Data-driven optimization
Monitor program performance live, adjust campaigns instantly, and maximise ROI with continuous, data-driven improvements.
Turn loyalty data into revenue
Our loyalty analytics are built to serve large-scale organizations that need real-time, granular, and actionable insights across multiple brands, regions, or customer segments.
Start getting the most out of your data today.
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What can you do with loyalty analytics?
Track program engagement and redemptions
Measure how customers interact with your loyalty program and what rewards resonate.
Monitor campaign performance in real-time
See which campaigns are driving action, and adapt fast with live data.
Analyse customer segments and retention
Understand who your most valuable customers are and what keeps them loyal.
Understand referral activity
Track who’s referring whom, and how word-of-mouth fuels growth.
Build custom dashboards & charts
Create flexible visualisations tailored to your KPIs and reporting needs.
Identify and act on churn risks
Spot early warning signs and proactively re-engage at-risk customers.
Case Study
ARDEX/BAL
Discover how ARDEX used real-time analytics and first-party data to gain a deeper understanding of customer behavior, boost engagement, and drive a 10% increase in spend per user.
Ready to turn loyalty data into revenue?
With real-time customer insights and flexible visualization tools, you can finally build the data-driven loyalty program your brand deserves.