Lack of customer data and understanding about fans
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Industry
Sports
Sports fans are known to be one of the most loyal ones. Businesses strive to achieve this type of loyalty, but few have succeeded. Brands need customers that are loyal in the same way sports fans are - customers that will stick with them through ups and downs.
Challenges
Friction between what fans want and what clubs do
High level of loyalty is not being rewarded
Suggested Use Case
Instant Cashback
Using affiliate offers, let your customers automatically earn cashback on their online shopping with your own branded extension or SDK.
Brand loyalty and recognition
The key to unlocking emotional loyalty is understanding that loyalty goes beyond transactions. Customers will be more inclined to stay devoted to your business if they feel like they are a part of the team — and a loyalty or rewards program is the perfect solution.
Read our founder's sports inspiration for WLL
Increase engagement
By unlocking insights about your fans, you will discover what makes them come back time and time again. The possibilities become endless as you can personalise their customer experience, so that they’ll come to you more often.
Relevant rewards
Long gone are the days of generic rewards. Incentivise your fans with rewards they’ll truly appreciate, such as free cashback on their online shopping. They can then use it towards merchandise, or to enter competitions, and so much more.
Merchant-funded offers
Bring in a new revenue stream by offering your customers rewards with merchant-funded offers. With our instant cashback solution, you can provide more value to your fans whilst bringing in a new revenue stream for your club. It’s a win-win situation!
Explore our instant cashback solution
