How Wotzon Rewards Transformed Merchant Loyalty with an App
Case study
Wotzon Rewards
About
Wotzon Rewards is a unique service operating in Thailand providing tourists with attractive money- saving rewards to local businesses.
Location
Thailand
Industry
Retail
Company Size
1000+
The challenge
Wotzon found that most solutions in the market to build an ecosystem loyalty platform were expensive.
They wanted the flexibility to cater for multiple participating merchants in different industries, create a self-service model for merchants with comprehensive reporting and marketing tools.
The solution
We deployed our multi-tenanted loyalty platform solution linked to a bespoke app on iOS and Android. This included a self-service loyalty engine for merchants, reporting and targeted marketing suite and other bespoke features.
From proof to launch in weeks with over 250 merchants on the platform.
Key takeaways
- The self-service loyalty engine enabled businesses across diverse industries to manage their rewards programs independently in real-time.
- The reporting and targeted marketing suite provided merchants with powerful tools for data-driven decision-making and customer engagement.
- The platform went from proof to launch in just a few weeks, with over 250 merchants joining Wotzon Rewards from the beginning.
