In this privacy notice, we describe how we look after your data, if you are using WLL or browsing our website. Let's start with a map of what this privacy notice contains.
Part 1: Our approach
This section introduces us, the role we play in relation to your data, and our approach to protecting your data.
Who are we?
We are a UK limited company, with a registered office at Park House, Park Square West, Leeds, LS1 2PW, UK
For the purposes of the law, WLL is a controller (we determine the purposes and means of processing your personal information).
For any queries or requests relating to your data, contact us at legal@whitelabel-loyalty.com.
What is this?
WLL is a browser extension that connects you with offers (such as discount codes) as you shop online, and lets you gift a portion of the offer to charity.
We will collect and use certain data when you use the WLL browser extension, to deliver the WLL experience to you.
This policy explains what personal information of yours we collect, how we use it and how we protect it. We will update it from time to time and let you know what we've changed.
Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with how we do this, please do install the WLL extension or use this Website any further.
Part 2: What we collect and use
This section describes what data we collect, when and how. We've set this out by way of a typical user journey (though it doesn't necessarily happen in that sequence).
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Action |
What we collect |
How we use it |
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Making contact |
When you contact us via the Website, email, telephone, instant chat or social media, or sign up for our newsletters or alerts, we will collect and store the details you give us. |
Legal basis: legitimate interest |
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Using the browser extension |
Information sent to us by your computer, mobile phone or other device, including:
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Legal basis: what it means
Contract
Processing your data is necessary for a contract you have with us, where you have created an account and are using the WLL extension.
Legitimate interest
Processing your data is necessary for our (or our service providers') legitimate interests. Legitimate interests include gaining insights from your use of our extension, improving the WLL experience and enhancing data security. Legitimate interests are only valid if they are not outweighed by your rights and interests.
Part 3: Rights, responsibilities
This section describes our responsibilities and your rights with regard to your data.
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Our responsibilities |
Your rights |
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Collect appropriately We will collect only information we reasonably require to respond to your requests and deliver and optimise our services and platform. |
Ask us to stop processing You have the right to ask us to stop processing your personal data, where you do not believe we have a legitimate interest or other legal basis for it. You can also ask us to keep but not actively process. your data, if you want us to retain your data for the purposes of a legal claim. You will not be able to claim cash back after you ask us to stop processing (or to delete) your data. |
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Secure your data We will do our best to keep your data safe and secure. We will take appropriate technical and organisational measures to safeguard the personal data we have received from you, against loss, theft and unauthorised use, access or modification. |
Right to correct You can ask us to correct, complete or delete your data. To protect your privacy and the privacy of others, we may ask for evidence of your identity. |
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Not to keep your data forever We will retain your information (contact details, account data, location data and usage data) for 36 months after you are last active on the Extension. |
Right to be forgotten You can ask us to erase all personal data we hold about you, if it's no longer required for using and accessing the WLL extension. Please email legal@whitelabel-loyalty.com.Please note that in some cases we may be required by law to retain your personal data. |
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Give you access to your data You can ask us at any time to tell you what information of yours we have (and get a copy), how we process it and who we share it with. We will action it within 30 days and we won’t charge you. We will not disclose information if it adversely affects the rights and freedoms of others (e.g. their confidentiality or intellectual property rights). |
Market with your consent Please contact us at legal@whitelabel-loyalty.com if you are not happy with how we process your data. You also have the right to complain to the Information Commissioner’s Office or the data protection supervisory authority in the EU country in which you live or work if you think we have breached data protection laws. |
Data in transit
While we do our best to protect your data, we cannot guarantee the security of information you submit via email or the Website, as it is transmitted through networks outside of our control.
Third party sites
We host links to the websites of third parties (the brands and merchants that we're connecting you with). They have their own privacy policies which we do not control. Please check their policies before you submit any information to those websites.
Part 4: Other processors
This section lists our service providers and other entities, who may have access to your data when you use the WLL extension.
As with most technology businesses, we use third parties to host our technology and manage certain processes and business operations. This means sharing your data. We do it only when strictly necessary and make sure there are safeguards in place. If it requires transferring data outside of the UK or Europe, we make sure that it's done under available lawful mechanisms.
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Provider |
Where |
Purpose and use |
More details |
|
Azure |
EU |
Cloud storage provider which stores the WLL data you provide and provides disaster recovery |
https://azure.microsoft.c om/en-us/overview/trust ed-cloud/privacy/ |
Other disclosures
We will share your information with law enforcement agencies, public authorities and other organisations if legally required to do so, or if it's reasonably necessary to comply with the law, investigate and enforce any breaches of our terms of use, detect and prevent fraud or security breaches, reduce our credit risk exposure, and protect the rights and safety of WLL and our users. If we sell our business, we may need to disclose your data to the prospective buyer, and your data will form part of the assets transferred to the buyer on completion of the sale.
We'd love you to be comfortable with how we collect and use your data. If you have any questions or suggestions, please legal@whitelabel-loyalty.com.