4 Reasons Why AI Is the Best Move in Customer Loyalty Right Now
20/01/2021
AI has been penetrating all industries, improving processes and business capabilities. Indeed, AI also has a very important place in customer loyalty. Do you not believe us? Here's 4 reasons why AI is the best thing in customer loyalty right now.
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Customer Loyalty: Asking Why
13/01/2021
Customer loyalty is by no means an easy or straightforward concept. After all, 75% of loyalty programs fail. Hence, asking "why" at every single step of the way of your strategy will be crucial to your loyalty scheme’s success. Let’s look at some of the most important “why” questions to ask yourself.
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Loyalty Programs 101: All You Need To Know
16/10/2020
Thinking about investing into creating a loyalty program for your business but don't know where to start? Our guide will answer all your burning questions and more! You can also download it in a PDF form and read it later!
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The Future of Loyalty Programs
04/08/2020
Here at White Label Loyalty, we often say that we believe we are the Future of Loyalty. So what does that mean, you ask? Let us tell you what we think the Future of Loyalty Programs looks like.
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Hospitality Operators Failing to Tailor Loyalty Programmes to Consumers
Loyalty Industry Insight,Food and Beverage Sector
30/01/2019
Yet more evidence that large companies are still getting it wrong! A new global study showed that diners want more personalised rewards and generally find the loyalty offers not relevant to them. Hotel & Restaurant customers said personalisation based on their stated preferences would be far more appealing.
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Loyalty Moves to Mobile in the Restaurant and Hospitality sector
30/01/2019
Loyalty Apps give consumers easier access to rewards, in fact a recent study showed 52% of millennials want to use their mobile devices to take advantage of loyalty programmes offered by restaurants, bars and coffee shops etc, rather than their loyalty cards, which get lost and forgotten frequently.
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Are the Days of Loyalty Cards Numbered after Tesco’s Change?
Loyalty Industry Insight,Retail Sector
30/01/2019
Some of you may know that Tesco recently made cuts to it’s Clubcard rewards, causing quite a controversy!
Customers, some who had saved their loyalty vouchers for as long as 23 years (when the programme was first introduced in 1995) were not happy and didn’t hold back on expressing their outrage.
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PwC, Cohort Founders Spotlight
30/01/2019
White Label Loyalty is now being implemented worldwide for Hospitality/Leisure, Food & Drink & Retail industries. Providing not only tailored digital loyalty, but also a powerful engagement & retention engine that has been tested and proven to increase customer retention by 15% or more.
0 Comments5 Minutes