What Makes A Good Loyalty Program? The Top 6 Characteristics

Read our guide on our 6 top tips for what makes a good loyalty program to find out how you can make the most out of one!

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Do Coalition Loyalty Programs Still Work in 2021?

Discover how relevant coalition loyalty programs are in 2021 with this insight from White Label Loyalty.

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AI in customer loyalty

4 Reasons Why AI Is the Best Move in Customer Loyalty Right Now

AI has been penetrating all industries, improving processes and business capabilities. Indeed, AI also has a very important place in customer loyalty. Do you not believe us? Here's 4 reasons why AI is the best thing in customer loyalty right now.

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Why Customer Loyalty

Customer Loyalty: Asking Why

Customer loyalty is by no means an easy or straightforward concept. After all, 75% of loyalty programs fail. Hence, asking "why" at every single step of the way of your strategy will be crucial to your loyalty scheme’s success. Let’s look at some of the most important “why” questions to ask yourself.

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Complete loyalty programs guide

Loyalty Programs 101: All You Need To Know

Thinking about investing into creating a loyalty program for your business but don't know where to start? Our guide will answer all your burning questions and more! You can also download it in a PDF form and read it later!

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What Future of Loyalty Programs Looks Like

The Future of Loyalty Programs

Here at White Label Loyalty, we often say that we believe we are the Future of Loyalty. So what does that mean, you ask? Let us tell you what we think the Future of Loyalty Programs looks like.

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Hospitality Operators Failing to Tailor Loyalty Programmes to Consumers

Yet more evidence that large companies are still getting it wrong! A new global study showed that diners want more personalised rewards and generally find the loyalty offers not relevant to them. Hotel & Restaurant customers said personalisation based on their stated preferences would be far more appealing.

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Mobile Strategy in the hospitality sector

Loyalty Moves to Mobile in the Restaurant and Hospitality sector

Loyalty Apps give consumers easier access to rewards, in fact a recent study showed 52% of millennials want to use their mobile devices to take advantage of loyalty programmes offered by restaurants, bars and coffee shops etc, rather than their loyalty cards, which get lost and forgotten frequently.

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Are the Days of Loyalty Cards Numbered after Tesco’s Change?

Some of you may know that Tesco recently made cuts to it’s Clubcard rewards, causing quite a controversy!

Customers, some who had saved their loyalty vouchers for as long as 23 years (when the programme was first introduced in 1995) were not happy and didn’t hold back on expressing their outrage.

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PwC, Cohort Founders Spotlight

White Label Loyalty is now being implemented worldwide for Hospitality/Leisure, Food & Drink & Retail industries. Providing not only tailored digital loyalty, but also a powerful engagement & retention engine that has been tested and proven to increase customer retention by 15% or more.

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0 Comments5 Minutes